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Corporate Policy

Ramaco’s Integrated Management System (IMS) Policy

Ramaco bases its Integrated Management Policy on its Integrated Management System, which complies with all the applicable requirements of the following standards:

  • ISO 9001:2015,
  • ISO 14001:2015
  • ISO 45001:2018

Ramaco Top Management is committed to the following:

  • Fulfil the commitments made to the Internal and External Customers in an effective and efficient manner thus exceeding their expectations.
  • Enhance Customer Satisfaction by delivering Quality Products & Services in a timely, accurate and reliable manner.
  • Allocate necessary resources and provide the required training to all employees.
  • Adhere to all applicable Legal and Other Requirements.
  • Implement all necessary processes to eliminate hazards and reduce OH&S risks
  • Prevent injury and occupational health’s illnesses of all personnel working under the control of Ramaco.
  • Involve their staff to participate relevantly into various activities related to IMS improvement (including but not limited to):
    • Hazards’ identification, risk and opportunities assessment, and determination of controls and actions.
    • Aspects’ identification impacts assessment and determining of their controls.
    • Incidents investigation, etc.…
  • Consult with their staff relevantly whenever there are any changes / improvements related to IMS such as (including but not limited to):
    • Development and review of IMS Policy and objectives.
    • Establishment of IMS objectives and the plans to achieve them
    • Determination of how to fulfil legal requirements and other requirements, etc.…
  • Prevent pollution, reduce natural resources’ depletion, and reduce waste generation.
  • Improve Continually the Effectiveness of the Integrated Management System by analyzing customer feedback, hazard identification, risk assessment, aspects identification, impacts assessment and determining controls, conducting internal audits, implementing trainings (where necessary) and periodically reviewing the Integrated Management System through periodical Management Review Meetings
  • Communicate this Policy to all employees, stakeholders, and all interested parties to ensure continued adherence to this Policy
  • This Integrated Management Policy will be reviewed for adequacy and effectiveness as necessary and during the semi-annual Management Reviews.

Meeting these standards is the responsibility of the entire Ramaco team. We have cascaded to the entire team the Commitment to the effective operation of the Integrated Management System, and to the achievement of this Policy and the Objectives derived from it.


Ramzi S. Mazloum

General Manager

(RAM-IMSPL-001 Rev. 04 date: January 04, 2021)